1. Terms and Conditions

Effective Date: June 1st, 2025

Welcome to NeatnTidy.dk. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

Services Offered
NeatnTidy.dk provides a range of professional cleaning services, including:

Home Cleaning: Regular and deep cleaning tailored to your schedule.

Stair Cleaning: Ensuring clean and safe stairways in residential and commercial buildings.

Commercial Cleaning: Customized cleaning plans for offices and businesses.

Move-In/Move-Out Cleaning: Thorough cleaning for relocating clients.

Exterior Cleaning: Maintenance of outdoor areas for homes and businesses.

Specialized Cleaning: Services for clinics, industrial sites, schools, and more.

Booking and Payments
Bookings can be made through our subscription plan, contact form, phone, or email. We accept various payment methods, including cash, mobile payments and electronic bank transfers.

Cancellation Policy
Cancellations or changes to scheduled appointments should be made at least 24 hours in advance. Late cancellations  incur a fee of the cost of the full cleaning which will be added to your next cleaning.

Satisfaction Guarantee
We strive for 100% customer satisfaction. If you're not satisfied with our service, please contact us within 24 hours, and we will re-clean the areas in question at no additional charge.

Liability
While we take utmost care during our services, NeatnTidy.dk is not liable for pre-existing damages or any loss caused by factors beyond our control. Clients are responsible for securing valuables before the cleaning.

Governing Law
These terms are governed by Danish law. Any disputes will be handled in the courts of Denmark.


2. Privacy Policy

Effective Date: June 1st, 2025

NeatnTidy.dk values your privacy. This policy outlines how we collect, use, and protect your information.

Data Collection:
We collect personal details such as name, address, phone number, email, booking, and payment information, as well as website usage data via cookies.

Use of Data:
Your data is used to:
Process bookings and payments.
Communicate with you regarding our services.
Improve our website and services.

Data Sharing:
We do not sell your data. Information may be shared with trusted partners (e.g., payment processors) under strict confidentiality agreements.

Your Rights:
You have the right to access, correct, or delete your personal data. Contact us at contact@neatntidy.dk for any requests.

3. Cookie Policy


NeatnTidy.dk uses cookies to enhance your browsing experience.

What are Cookies?
Cookies are small data files stored on your device when you visit a website.

How We Use Cookies:
To remember your preferences.
For analytics (e.g., Google Analytics).
To improve website performance.

You can control cookies via your browser settings. Disabling cookies may affect website functionality.

4. Disclaimer


NeatnTidy.dk provides cleaning services on a best-effort basis. We do not guarantee specific results unless explicitly stated in a service agreement. All content on this website is for general information only and may be subject to change.

Contact Information

NeatnTidy.dk

Søborg,Denmark

Email: contact@neatntidy.dk

Phone: +45 50 39 93 98

CVR: 42072567